UPS, SPEEDEE AND LTL SHIPMENTS
All plant material shipped UPS, SPEEDEE and LTL requires special packing. These charges will be added to your invoice at cost and not subject to any discounts.
PICK-UP ORDERS
Please allow one week notice to facilitate scheduling of your order. Bare root pick-up orders will be charged $4.00 per bale for packaging and handling or appropriate box fee. When picking up your order, please bring a tarp or other covering to protect your plants.
SUBSTITUTIONS
Often times when your order is booked early, it is prior to our trees and shrubs being tagged or graded. Until late Fall, we are typically working from inventory estimates. If the size you have ordered is not available, we will substitute the same variety in the next size and invoice accordingly unless advised otherwise. Please inform us when ordering if substitutions are unacceptable. If major changes occur in your order, we will call you.
PERMITS
Any charges incurred in obtaining permits necessary to facilitate the shipping of plant material is the responsibility of the customer and will be added to your invoice at cost.