Order & Shipping

FED EX GROUND AND LTL SHIPMENTS

All plant material shipped FedEx Ground and LTL requires special packing. These charges will be added to your invoice at cost and not subject to any discounts.

Weights of tray material to be used for shipping or pick ups.

50ct Gro Plug trays 7lbs per tray

18ct Liners 25 lbs per tray

#1 containers  7 lbs per container

#5 containers 26 lbs per container

PICK-UP ORDERS

Please allow one week notice to facilitate scheduling of your order.  For plants that need packaging we will charge the appropriate box fee. When picking up your order, please bring a tarp or other covering to protect your plants.

SUBSTITUTIONS

Often times when your order is booked early, it is prior to our trees and shrubs being tagged or graded. Until late Fall, we are typically working from inventory estimates. If the size you have ordered is not available, we will substitute the same variety in the next size and invoice accordingly unless advised otherwise. Please inform us when ordering if substitutions are unacceptable. If major changes occur in your order, we will call you.

PERMITS

Any charges incurred in obtaining permits necessary to facilitate the shipping of plant material is the responsibility of the customer and will be added to your invoice at cost.